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Opinions Online

If residents have any complaints, enquiries or suggestions, please refer to thePrivacy Policy and Personal Data Collection Statement ofthe IACMbefore clicking "Opinions Online". In addition, residents can also submit their comments to the IACM in person, by post or email, or by calling the IACM' s Civic Service Hotline 2833 7676.
  1. How does the submitter check the follow-up result after the submission of comments through the "Opinions online" system? Voice navigation-粤语  Voice navigation-普通话
    After a comment is submitted through the "Opinions online" system, the system will automatically provide the submitter with an "Opinions online enquiry number" and an "Enquiry password" for him/her to enquire the IACM's follow-up progress and reply of the case.Voice navigation-粤语  Voice navigation-普通话
  2. If the submitter forgot the "Enquiry Password" of the "Opinions online" system, how does he/she apply for a new one? Voice navigation-粤语  Voice navigation-普通话
    The submitter can call the Civic Service Hotline 2833 7676. After confirmation of the submitter's personal information and comment content, the IACM staff will send him/her a new "Opinions online enquiry number" and a new "Enquiry password" by mobile text message or email, so that he/she can continue to enquire the IACM’s follow-up progress and reply of the case.Voice navigation-粤语  Voice navigation-普通话